We can not accept products that have been used. We do not, and cannot, sell used products! Products that are defective should be sent directly to the appropriate manufacturer's warranty service. Warranty Service numbers are:

Lee Oskar: 425-844-9889

Hohner: 804-515-1900

Suzuki: 858-566-9710

Seydel: 828-566-1088

We do not offer repair services.

***All Products sold by harpdepot.com are new instruments***